Terms of Use

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of the website buscopan.co.uk, whether as a visitor or a registered user.

Please read these terms of use carefully before you start to use the Website. By using the Website, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using the Website.

Terms and conditions

This website ("Website") which is owned by Boehringer Ingelheim Limited ("Boehringer") is offered to you under license on condition of your acceptance without modification of the "Terms and Conditions" set out herein.

Additional terms which vary or supplement these Terms and Conditions may apply to your use of some services "Additional Terms". If so these Additional Terms will be set out at point of use. If there are any inconsistencies between these Terms and Conditions and any Additional Terms then the provisions of the Additional Terms shall prevail. These Terms and Conditions, Additional Terms, and Data Protection & Privacy Policy, as published from time to time by Boehringer are collectively referred to as the "Terms".

Terms of website use

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of the website buscopan.co.uk, whether as a visitor or a registered user. Please read these terms of use carefully before you start to use the Website. By using the Website, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using the Website.

Accessing the website

Access to the Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on the Website without notice (see below). We will not be liable if for any reason the Website is unavailable at any time or for any period.

From time to time, we may restrict access to some parts or all of the Website, to users who have registered with us.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of these terms, and that they comply with them.

When you access this Site and make choices regarding the types of information and data you wish to receive, we give you our assurance that we will not use the information regarding your choices for market research or similar purposes.

Use of any software tool

You are granted a revocable non-exclusive licence to use the software tool made available through the Website to self-select content, which software tool is only to be used in accordance with these terms. You accept that any data, information or content you receive or access, will be selected based on criteria chosen by you and created by a computer generated mechanism over which We have no control (whether in terms of accuracy, completeness or otherwise).

Personal use limitation

The Website is for your personal use only. You may not modify, copy, distribute, transmit, reverse engineer, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Website.

You shall not provide or disclose to or share with any third parties any password you use to access the Website, nor shall you access any materials of another by logging into the Website using a third party's password. Boehringer and its employees will never ask you for your password.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in the Website, and in our material published on it. Some of the content of the Website will be subject to the intellectual property rights of third parties. All works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from the Website for your personal reference and you may draw the attention of others within your organisation to material posted on the Website.

Permission to use documents (such as white papers, press releases, datasheets and FAQs) from the Website is granted, provided that (1) this notice appears in all copies and that, in particular, both the copyright notice and this permission notice appear, and (2) use of such documents from this Website is for informational, media and non-commercial or personal use only and will not be copied or posted on any network computer or broadcast in commercial media.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on the Website must always be acknowledged.

You must not use any part of the materials on the Website for commercial purposes without obtaining a licence to do so from us or our licensors or the relevant owners.

If you print off, copy or download any part of the Website in breach of these terms of use, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Links to Boehringer Group websites

The Website may contain links to other websites, web pages or services owned and operated by Boehringer group companies or its agents. Your use of such Boehringer Group website(s) is subject to the terms shown thereon. In the event that any of these Terms conflict with the terms of use or other terms and guidelines contained within any particular Boehringer Group website(s), shall prevail.

Links to third party sites

The Website may contain links to third party websites, web pages or services which are owned and operated by parties other than Boehringer or the Boehringer group. Boehringer does not control these websites. If you decide to access third party websites you should read their own Terms before providing any information to them. We do not accept any responsibility or liability for any third party websites and your access and use of such websites or services is at your own risk.

Requests for goods or services

In the event you use the Website to request goods or services provided by Boehringer, or provided by third parties as promoted on the Website either by accessing the supplier's ordering page (using the links provided) or by telephoning any advertised call centre. In any event, we will act as a disclosed agent for the supplier in respect of the transaction. As a result, any contract which is made for the purchase of goods or services will be between you and their relevant supplier. Boehringer shall bear no liability under or in respect of any contract made by you in relation to the goods or services requested or supplied save as expressly stated within the relevant contract terms provided on purchase.

You will keep confidential any password or discount code given to you in connection with this type of service. You will discontinue use of the service if, to the best of your knowledge, you are no longer eligible to use the service.

Uploading material to the website

Whenever you make use of a feature (if available) that allows you to upload material to the Website you must comply with the content standards set out in the upload instructions. You warrant that any such contribution does comply with those standards imposed and you indemnify us for any breach of that warranty.

Any material you upload to the Website will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to the Website constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of the Website.

We have the right to remove any material or posting you make on the Website if, in our opinion, such material does not comply with the content standards requirements or breaches a prohibited use.

Content standards requirements

These content standards apply to any and all material which you contribute to our site (“contributions”).

You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

  • Be accurate (where they state facts).
  • Be genuinely held (where they state opinions).
  • Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

  • Contain any material which is defamatory of any person.
  • Contain any material which is obscene, offensive, hateful or inflammatory.
  • Promote sexually explicit material.
  • Promote violence.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Infringe any copyright, database right or trade mark of any other person.
  • Be likely to deceive any person.
  • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • Promote any illegal activity.
  • Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.
  • Be likely to harass, upset, embarrass, alarm or annoy any other person.
  • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
  • Give the impression that they emanate from us, if this is not the case.
  • Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Prohibited uses

You may use our site only for lawful purposes.

You may not use our site:

  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors in any way.
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (see below).
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
  • You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use.
  • Not to access without authority, interfere with, damage or disrupt:
  • any part of our site;
  • any equipment or network on which our site is stored;
  • any software used in the provision of our site; or
  • any equipment or network or software owned or used by any third party.


You shall not use the Website for any purpose that is prohibited by these Terms. You warrant that your use of the Website shall be for lawful purposes only and you shall indemnify Boehringer against all claims, losses, liabilities, costs, damages and expenses incurred by Boehringer due to any breach by you of these Terms.

Liability disclaimer

Our liability

The material displayed on the Website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the Website or in connection with the use, inability to use, or results of the use of the Website, any websites linked to it and any materials or content posted on it, including, without limitation any liability for:
    • loss of income or revenue;
    • loss of business;
    • loss of profits or contracts;
    • loss of anticipated savings;
    • loss of data;
    • loss of goodwill;
    • wasted management or office time; and
    for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.

Information on pharmaceutical products are not intended to be used as an alternative to consulting with a health care professional or other qualified professional. If you require advice on a specific health problem please contact health care professionals.

The documents and related graphics published on this server could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. Boehringer Ingelheim Ltd and/or its respective suppliers may make improvements and/or changes in the product(s) and/or the program(s) described herein at any time.

It is impossible to regulate downloads from the Website and possible viruses which they may contain. Boehringer Ingelheim Ltd does not accept liability for any virus infection or resulting problems which may arise from the use of the Website. Please note that Boehringer is not a licensed credit broker under the Consumer Credit Act 1974.

Reliance on information posted

Commentary, articles, press releases and other materials posted on the Website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to the Website, or by anyone who may be informed of any of its contents.

Viruses, hacking and other offences

You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any material posted on it, or on any website linked to it.

Access restriction

Boehringer shall have the right to restrict or prohibit access to the Website at its sole discretion and without prior notice to the restricted or prohibited party.

Modification of these terms

Boehringer reserves the right to change these Terms at any time and we advise that you occasionally check the Terms. The pages containing the Terms will contain the version number and the date of revision.

Material changes to the Terms will be notified to you by placing previous terms with the new updated Terms which shall be available for your periodical checking from time to time.

Jurisdiction and law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site (although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country).

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

About us

buscopan.co.uk is a site operated by Boehringer. We are a private limited company registered in England and Wales under company number 00711858 and have our registered office (and main trading address) at Ellesfield Avenue, Bracknell, Berkshire, RG12 8YS. Our VAT number is 200356126.

We are regulated by ​Medicines and Healthcare products Regulatory Agency (MHRA), Association of the British Pharmaceutical Industry (APBI) and Proprietary Association of Great Britain (PAGB).

Your concerns

If you have any concerns about material which appears on the Website, please contact us in writing at Boehringer Ingelheim Limited, Ellesfield Ave, Bracknell, Berks, RG12 8YS.

Queries and other feedback addressed to Boehringer Ingelheim Ltd (UK) through this website should not contain questions on personal health matters or on specific prescription-only products but should be addressed to a health care professional.

Copyright notice

Copyright © 2013 Boehringer Ingelheim Ltd. All rights reserved.